Clinics
Appointments, results and prescriptions handled in your system, while the nurse stays with the patient.
Every call answered. Every call handled.
The AI receptionist that does the work
Narivo answers your business phone when you can’t and does the work the call is about: it books in your own system, confirms by SMS or WhatsApp, and hands over to a person when it should.
Built for clinics, salons, gyms, workshops, hotels, restaurants, shops, offices, schools, trades and insurers.
Plans from €149 a month, without VAT.
Example call
CallerHi, do you have anything free tomorrow morning for a check-up?
AgentYes. Dr Taylor has 9:40 and 11:20 tomorrow. Which one suits you?
Caller9:40, please. It’s Jane Smith.
AgentBooked: Jane Smith, tomorrow at 9:40 with Dr Taylor. I’ll confirm by SMS now.
Booked in your calendar · SMS sent
How it works
- 1
Connect your number and your data
Keep your number, forwarded or ported, or take a new one. Fill in a form or upload a price list, and connect your calendar or the system you work in.
- 2
The agent takes the calls and does the work
Always, after hours, or only when nobody picks up. It books, answers, confirms by SMS or WhatsApp, and hands over to a person with a summary when it should.
- 3
You see everything
A summary in your e-mail after every call, a morning digest, and the call log with recordings and transcripts for the whole team.
One agent, built for your kind of business
It knows the calls your business gets and the system it should work in.
Salons
Bookings taken while your hands are busy.
Fitness & sports
Classes, courts and memberships, booked by phone.
Auto
Service bookings and “is my car ready”, without tying up the advisor.
Hotels & rentals
Your reservation desk, open on Sunday night.
Restaurants
Orders and table reservations taken while the waiter stays at the table.
Shops
“Do you have it in stock?”, answered while you serve the customer at the counter.
Offices
A front desk for offices that don’t have one.
Schools & courses
Enrolments and lessons booked while you’re in class.
Trades
Your call answered while you’re up the ladder.
Insurance
Claims reported at any hour, every number spelled out and checked.
Something else?
Tell us about your business and we’ll say what the agent can do for it.
What the agent does
Always on
24/7, Sundays and public holidays included. No breaks, no sick days, the same at midday as at midnight. “Are my results ready?” gets settled in the evening instead of the next morning. On a new number or your existing one.
Books, orders, takes requests
Suggests free slots, then books, moves and cancels appointments, classes, courts and visits. Builds and changes orders, and offers the add-on you want offered: a drink with the pizza, a treatment with the haircut. Takes a structured request under your rules.
Writes it down exactly
Name, street and house number spelled out letter by letter. National ID, policy and registration numbers validated. Read back and confirmed by SMS before the caller hangs up. Every call ends as a record in your system, not a note on someone’s desk.
Answers on every channel
The same agent replies to WhatsApp messages, SMS and e-mail, and chats on your website: it answers questions, books and hands over to a person in writing, the way it does on the phone.
Hands over to a person
Complaints, emergencies, negotiations, angry callers: it recognises the situation and transfers to the right person or department by topic and time of day, urgent calls at once. It announces the caller and passes a short summary, so nobody has to say “tell me everything again from the beginning.”
Speaks the caller’s language
From the country code or the first sentence, switched on the spot. No “please hold while I find a colleague who speaks it.”
Plans and pricing
Four plans, in euros per month, without VAT. You pay for minutes of answered calls and messages sent; everything else in the plan is included.
Start
Every call answered. Every call written down.
€149/ month
Request an offer300 minutes and 100 messages a month
Plus
Most popularConfirmations and reminders on every message channel, regulars remembered, calls routed by your rules.
€299/ month
Request an offer900 minutes and 500 messages a month
Pro
Works inside your system and answers on every channel.
€599/ month
Request an offer2,000 minutes and 1,500 messages a month
Enterprise
For reservation centres, insurers and chains.
Custom pricing
Request an offerVolume pricing on minutes and messages
A product of Atlant Labs
Built by Atlant Labs, a software company whose clients include some of the world’s largest and best-known brands across the UK and the EU.
Since 2020 we have built apps, platforms, cloud infrastructure and AI systems for large organisations. Narivo is that experience turned into a product.
Narivo is hosted in the EU.
Common questions
- Is it a phone menu or an answering service?
No. It is not a menu, a script or a chatbot, and it does more than take a message. The agent understands what the caller wants, decides what to do, does it, and knows when to hand over. It works inside your system, follows up by SMS, WhatsApp and e-mail, and calls out when something needs a call. Every call ends as a record in your system.
- How long does it take to set up?
From a few days to several weeks, depending on what you need. A simple setup, where the agent answers on your number, knows your hours, prices and services, takes bookings and requests, and transfers to a person, is live in a few days. Complex integrations, where the agent reads and writes your clinic, workshop, reservation or core system live, take several weeks.
- Can I try Narivo before I decide?
Yes. Every offer comes with a demo set up for your business: the agent answering as it would for you. You call it and test it yourself before you accept anything. Once you are a customer, you can also start gently: forward your existing number to Narivo only after hours or only when nobody picks up, see how the agent handles your calls, and migrate the number fully when you’re confident. Your callers keep dialling the same number.
- How much does it cost?
Narivo comes in several plans, from a single agent that answers and writes everything down to custom setups for reservation centres and chains. Each plan includes a monthly allowance of call minutes and messages, with everything else in the plan included. Current plans and prices are on the pricing page.
Request an offer
Leave your contact details and tell us which plan interests you. We get back to you within one business day. The offer is free and without obligation, and comes with a demo set up for your business.
Thank you for your request
We’ve received your request and will get back to you as soon as possible. Your offer comes with a demo set up for your business.